We kindly ask for at least 24 hours’ notice for any cancellations or reschedules. We understand that life happens and will always do our best to accommodate when possible.

A valid credit card is required to book online appointments, but your card will not be charged at the time of booking.

Cancellations, reschedules, or no-shows made with less than 24 hours’ notice will be charged 50% of the scheduled service total to the card on file.

Clients with repeated cancellations, reschedules, or no-shows may be required to leave a non-refundable deposit to reserve future appointments. This deposit will go toward your service total on the day of your appointment.

 

To cancel or reschedule, please call us at 410-257-4464 or email serenitysalonmd@gmail.com.

 

As a small business, every appointment counts. Thank you for your understanding and support.